Last updated: 07/30/2025

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At Marquise Gallery, each piece is original, carefully crafted, and often one-of-a-kind. Because of this, all sales are final. Please read the following policy carefully before completing your purchase.

 

1. No Refunds or Exchanges

We do not accept returns, refunds, or exchanges for any reason other than damage sustained during shipping.

 

2. Damaged Items

If your order arrives damaged, please follow these steps:

• Contact us at info@marquisegallery.com within 3 days of delivery.

• Include your order number and clear photos of:

  • The damaged item

  • The packaging

  • The shipping label (if applicable)

Once reviewed, we will either:

• Offer a replacement (if available),

• Provide store credit,

• Or issue a refund for the item, at our discretion.

Claims made after the 3-day window may not be eligible for a resolution.

 

3. Non-Returnable Items

The following items cannot be returned or refunded under any circumstance:

• Custom or commissioned artwork

• Items damaged after delivery

• Sale items

 

4. Shipping Costs

Original shipping fees are non-refundable. If a return is approved due to damage, we will provide instructions and cover return shipping costs when applicable.

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Questions?
If you have concerns about your order, reach out anytime:
Marquise Gallery 

Email: info@marquisegallery.com