top of page

Shipping Policy

Last updated: 07/30/2025

​

Thank you for your interest in the artwork of Marquise Ibrahim. Every piece is personally created, packaged, and shipped with care. This policy outlines important information about how and when your order will be delivered.

​

1. Processing Time

  • Orders are typically processed within [1–5 business days] after payment is received.

  • For made-to-order or custom pieces, please allow additional time as specified on the product page or discussed at the time of purchase.

 

2. Shipping Methods & Carriers

  • We ship via trusted carriers such as UPS, USPS, or FedEx, depending on size, destination, and service availability.

  • You will receive a tracking number once your order has shipped.

 

3. Shipping Rates

  • Shipping rates are calculated at checkout based on your location and the size/weight of the artwork.

  • In some cases, free local pickup or flat-rate shipping may be offered (details on product pages).

 

4. Domestic Shipping

  • We currently ship within the United States.

  • Delivery times vary by location but typically range from 2–10 business days after dispatch.

 

5. International Shipping

  • If you are outside the U.S., please contact us directly before placing your order: info@marquisegallery.com.

  • International shipping may be available on a case-by-case basis.

 

6. Packaging

  • All artwork is carefully packaged using materials that protect against moisture, bending, and impact.

  • Framed or larger pieces may be shipped in custom boxes or crates for added safety.

 

7. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 3 days of delivery with photos of the packaging and artwork.

  • We’ll work with you to file a claim with the carrier or explore replacement options, if possible.

 

8. Local Pickup

  • If you’re local to [City, State], you may arrange a pickup appointment by selecting Local Pickup at checkout.

  • We’ll email you to coordinate a time and location.

 

9. Order Changes or Cancellations

  • If you need to change or cancel your order, contact us as soon as possible at [Insert Email].

  • We may not be able to accommodate changes after the order has shipped.

 

Questions or Concerns?

Contact: Marquise Gallery

Email: info@marquisegallery.com

bottom of page